Stop AI slop

Design a better AI response to customer support queries and check the outputs.

No standards applied yet

Scenario

Delayed refund

Dana R.Second message· Today, 9:14 AM

“I returned my order two weeks ago and still haven't seen the refund. This is the second time I'm asking. Where is my money?”

Order context

Waiting 16 calendar days · returned Sep 5 · refund still not issued

Interaction history

2nd contact about this refund · chat · today

How should the AI assistant respond? Choose which standards to apply.

Before standards

What the assistant sent on its own

Not graded yet

Thank you for reaching out and for your patience! I completely understand your frustration. Refunds can sometimes take 5–10 business days to process depending on your bank. Please rest assured we value you as a customer. Is there anything else I can help you with today?

This response gets graded too, so the lift is measured, not asserted.

The improved response lands here

Apply the standards on the left and you'll see the rewrite beside the original.